Delivery & returns.

Custom jerseys are made to order. Allow 4–5 weeks of production from the moment you approve your final proof, plus delivery time to your door.

Your order desk timeline shows exactly where things stand — quote, deposit, proof, production and dispatch.

We ship across the United States and Canada. Shipping costs are confirmed on your quote and invoice before you pay anything.

Once your order is dispatched we record the carrier, tracking reference and expected delivery date. You can see delivery tracking on your order in your account, and we will email you when it is on the way.

Because every garment is personalised and made to your approved design, made-to-order items cannot be returned for change of mind — this is the standard exemption for custom-made goods.

Sizing: check the size guide carefully and double-check sizes at the proof stage. If in doubt, order a sample size set before approving your proof — just ask your designer.

Tell us within 14 days of delivery with photos of the issue. If a garment is faulty or does not match the proof you approved, we will replace or remake it at no cost to you.

Nothing here affects your statutory consumer rights.

A deposit (typically 50%) confirms your order and books production. It covers design and setup work already carried out, so it may be non-refundable once production has begun. The balance is due before dispatch.